Business

Snellville Call Center is Tops in the Nation

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Service Links Medical Community with Patients

SnellvilleCallCenter_GMAG_WebFor two years running, Carolyn”s Communications Inc. has set the bar as a top U.S. call center.

A customized call center serving the medical community, this Gwinnett-based answering service is the 2013 Association of TeleServices International Award of Excellence winner for demonstrating a “customer focused culture and processes.”

Founder/Owner Carolyn Wheeler”s desire to establish a quality, medical answering service over three decades ago has evolved into a nationally recognized business epitomizing a successful high tech and high touch service structure. Today, Carolyn”s Communications serves as a 24-hour-a-day link between its customers and their patients, fielding on average 15,000 daily calls.

The company”s Alert MD platform allows its skilled professionals to transmit messages in real-time to ensure patients patient receive exceptional, timely service while optimizing the healthcare provider”s time.

Visit CarolynsCommunications.com for details.